RETURN POLICY
Thank you for supporting Frank's Tire & Auto Inc., your locally owned and independently operated automotive shop in Foothills, Alberta.
We appreciate your business and encourage all customers to carefully review their purchases before completing their orders.
1. All Sales Are Final
ALL SALES ARE FINAL.
Frank's Tire & Auto Inc. does not accept voluntary returns or exchanges on merchandise purchased through our website.
This policy applies to all merchandise, including but not limited to:
-
T-shirts, tank tops, and long-sleeve shirts.
-
Hoodies and other apparel.
-
Hats and headwear.
-
Stickers and accessories.
-
All other merchandise sold through our online store.
2. No Returns or Exchanges
We do not accept returns, exchanges, or offer refunds for the following reasons:
-
Incorrect sizes ordered by the customer.
-
Changes of mind after purchasing.
-
Incorrect colours or styles selected by the customer.
-
Unwanted merchandise.
-
Customer ordering errors.
-
Personal preferences regarding fit, style, or appearance.
We encourage customers to carefully review product descriptions, sizing charts, colours, and order details before completing their purchases.
3. Damaged, Defective, or Incorrect Merchandise
If you receive merchandise that is damaged, defective, or different from what you ordered, please contact Frank's Tire & Auto Inc. as soon as reasonably possible.
Please provide your order number, a description of the concern, and photographs of the merchandise, if available.
We will review the concern and provide an appropriate resolution in accordance with applicable consumer protection laws.
4. Consumer Protection Rights
This Return Policy does not limit or exclude any rights customers may have under applicable Alberta or Canadian consumer protection legislation.
Where a refund, replacement, cancellation, or other remedy is required by law, those legal requirements will take precedence over our final-sale policy.
5. Contact Information
If you have any questions or concerns regarding your merchandise purchase, please contact:
Email: frankstirenauto@gmail.com